Tips for tourists

Tourist health care
There are hospitals and clinics in all major cities, and ambulance and pharmacies in all towns.

EU citizens travelling to or temporarily visiting Croatia, having been covered by the statutory health insurance in one of the EU member countries, are entitled to immediate health insurance services under the European Health Insurance Card with copayments.
By producing their health carrier attestation and the passport, foreign tourists do not pay for medical services if they come from the countries which have signed the Health Care Convention with Croatia.
Health services are charged directly to tourists coming from a country which has not signed the Convention according to a standardized price list.

Services of private physicians and dentists are also at tourists’ disposal in which case a full price is charged for medical services.
More information: Croatian Institute for Health Insurance, www.hzzo.hr.     

Emergency pharmacy/chemist (ljekarna in Croatian) is open 24 hours. You need to ring a bell for service.
It is located in Pula:
Ljekarna Centar, Giardini 14, T. +385 (0)52 222 544, centar@istarske-ljekarne.hr

194 Emergency Medical Service
Only call 194 when life is at risk and emergency services will come as soon as possible
In all other cases guests can get assistance:
- at the nearest tourist medical clinic (www.idz.hr)
- at the nearest Istrian Health Centre on working days (www.idz.hr)
- at the Pula General Hospital on weekends
- during the night, by calling 194

Remain in constant phone contact with the 194 service and the patient in case of need, as all information about the event is of great importance.
Whilst waiting for the arrival of emergency services for the patient, his/her escort should prepare:
- ID or passport
- European health insurance card, travel insurance policy, cash card or money for settling the cost of intervention

Registration
When you check in a hotel, hostel, campsite or an apartment, you will automatically be registered with the police, a matter required by law. If you are staying with friends please do it yourself. In a 24 hour period, check with your nearest police station and be sure to bring your passport. You will be kindly asked to complete some paperwork, a procedure necessary for your own safety, helping you overcome any inconvenience that may occur while you are on a holiday.

Travel documentation
Passport or some other internationally recognized identification document. Tourists may remain in Croatia for up to three months.

Visas
Since 1 April 2013, the Republic of Croatia has been applying the European Union’s Common Visa Policy. Pursuant to the Government’s Decision, the Republic of Croatia applies the Decision No 565/2014/EU according to which all third-country nationals who are holders of valid Schengen documents, as well as national visas and residence permits of Bulgaria, Cyprus, and Romania do not require an additional (Croatian) visa for Croatia. Further information about the visa regime between the Republic of Croatia and all other countries is available at www.mvpei.hr:
» www.mvep.hr/en/consular-information/visas/visa-requirements-overview

The travel document which a third-country national is using to enter Croatia must be valid for at least another three months after the planned departure from Croatia and issued within the previous 10 years (e.g. a third-country national staying in Croatia until 26 December 2016 has to hold a passport valid at least until 27 March 2017).
This does not apply to EU/EEA citizens who can enter Croatia with a passport or an identity card, both valid for the duration of stay and exit from Croatia.

Customs
The Customs regulations of the Republic of Croatian are in line with the regulations of the European Union.
When entering Croatia, passengers and visitors are entitled to bring in personal baggage, including foods, drugs, weapons and other goods in accordance with that prescribed by the customs regulations.
Detailed instructions and information about carrying certain objects, plants, animals into Croatia can be found on the Ministry of Customs and Finance Administration's website: www.carina.gov.hr.

Pets
The transport of pets across state borders may only take place upon presentation of a certificate of the animal’s good health issued by a veterinary surgeon. Cats and dogs must be fitted with an electronic identification system (microchip). Up to five pets may be imported at border crossings approved for the circulation of certain house pets, while the import of a greater number of animals must take place at a border crossing with a veterinary inspection.
» http://croatia.hr/en-GB/Journey-through-Croatia/Useful-information

Currency

The currency used in Istria/Croatia is Kuna (1 Kuna = 100 Lipa).
There are 1, 2, 5, 10, 20, 50 Lipa coins; and 1, 2, 5 and 25 Kuna coins:
» www.hnb.hr/novcan/hkovanic.htm
as well as 5, 10, 20, 50, 100, 200, 500 and 1.000 Kuna banknotes:
» www.hnb.hr/novcan/hnovcan.htm

Time zone
GMT plus one hour in winter and GMT plus two hours in summer.

Electricity
Voltage on city power grids is 220 V / 50 Hz, so visitors from the U.S. will need to use a transformer and visitors from G.B. will have to use an adopter for European electricity grid to run their electrical appliances.

National holidays 2016
01.01. New Year’s Day
06.01. Epiphany
28.03. Easter Monday, the second day of Easter
01.05. Labour Day
26.05. Corpus Domini / Corpus Christi - The Most Holy Body and Blood of Christ, 60 days or ninth Thursday after Easter
22.06. Anti-Fascist Resistance Day
25.06. Statehood Day
05.08. Victory and Homeland Thanksgiving Day and Homeland War Veteran's Day
15.08. Assumption
08.10. Independence Day
01.11. All Saints’ Day
25. - 26.12. Christmas Holidays

During the national holidays all public institutions are closed

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Praises from abroad to Istria

  • Best Olive Oil Region in the world 2016 and 2017

  • 10 Best European
    Wine Destinations 2016

  • 10 Best Wine Travel Destinations 2015

  • World's 2nd Best Olive Oil Region 2010 - 2015

  • Top 10 Valentine's Day Retreats 2014

  • Best Wine Regions for Winter and Spring Travel 2014

Already receiving significant earned media in outlets such as National Geographic Traveler Huffington Post and mention in notable guidebooks like Lonely Planet, international journalists and tour operators alike continue the praise heaped upon the Istrian peninsula and all it has to offer making it one of the world's top destinations.

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